With the Call Center CRM Launcher, get absolute control over your inside sales and cold calling sales pipeline, easily manage who to follow up with and when. Centralize your customer database, track customer interactions to ensure that your teams are well organized and follow transparent processes. The Call Center CRM Launcher helps you keep easy and quick track of follow-ups using task reminders and follow-up dates.
Furthermore, it helps you have complete and uninterrupted owner-based visibility access to the contacts so that all business operations are seamless and no leads slip through cracks. Dynamic reporting and customizable dashboards give a 360-degree view of filtered out data including (but not limited to) agent performance, lead generations, and most importantly the effectiveness and ROI of current lead-gen processes and engagement.
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