The Customer Support Desk Launcher from Orgzit helps you manage customer support tasks with great ease and accuracy. You can use it to efficiently track customer support tickets, complaints and more.
Customer Support Desk launcher provides an easy to use online web and mobile software that's easy for small teams and scalable for large teams of experts. Tickets are automatically arranged according to type, due date, priority and other customizable tags based so that support executives no longer end up wasting time searching for tickets or relevant customer data to delight your customers with excellent customer service.
Intelligently assign and manage tickets, track team performance and send automated email and SMS updates to customers. Search and filter to see open tickets, historical data for any particular customer or service agent to track performance on meeting Service Level Agreements (SLAs), costs etc.
This Orgzit Launcher helps you centralize client support management at one place, and provide timely support and better customer service. Try it now!