Elderly Care Business -Senocare

Senocare is a care provider for the elderly and seniors in Delhi and the NCR region. They offer services such as healthcare at home, safety and home care, doctor appointments, nursing, and providing attendants.

Senocare’s vision is for a world where seniors don't have to worry about a leaking bathroom, a broken air conditioner, or the sudden unavailability of a driver. A world where the complexities of arranging lab tests, fixing household issues, renewing passports, or even visiting loved ones are seamlessly managed. With this vision, Punita Khatter built Senocare, committing to empowering seniors to live independently with dignity and ease.

Senocare came into business in January 2021. Punita wanted Senocare to be a technology-enabled company from the get-go. She wanted a software application for running Senocare’s day-to-day work. The key objectives of the software application were: - Keep accurate record of member information and their subscription status - Ensure all team members are aware of their tasks - Assign tasks to external vendors - Ensure accurate and timely invoicing of services rendered - Facilitate easy and secure financial transactions for members

Senocare Workflow

Finding the Right Partner in Senior Care Services

Finding a custom solution within budget was challenging. A suitable solution would have cost Senocare approximately fifty thousand dollars. Another challenge Senocare faced with developing a custom application was time – it would have taken six to twelve months to develop the application, which would have hindered Senocare’s growth plans.

Senocare partnered with Orgzit to build a custom workflow application without the high cost and long development time of building a custom application from scratch.

Senocare Workflow:

  1. Generate Service Ticket
  2. Assign Attendant/Other Service
  3. Track Service/Track Attendant
  4. Generate an Invoice at the end of the month for all services
  5. Track Invoice Payment

Orgzit’s Unique Value for Senocare

Orgzit created a customized workflow solution desired by Punita. The operations manager, care managers, and accounts teams and their operations are synced and streamlined.

  • Orgzit delivered the custom application within 1 month.
  • Over the next 6 months, Orgzit developed the new requirements for Senocare as and when they were communicated.
  • By choosing Orgzit they cut down their custom application development cost to 1/5th of the cost.
Orgzit value for senocare

Business Results that Senocare Achieved with Orgzit

Within 6 months of launch, Senocare was able to streamline their business workflow. They have successfully served 200 members. Within the span of two years, they have grown their business by 3x.

Orgzit helped ensure the smooth functioning of Senocare. Once the operations were streamlined, Punita could focus on business growth. Within this time period, they also recorded a 2.5 times increase in revenue.

I was acutely aware of the project’s mounting delays and the exhaustion of our budget. The uncertainty of when the application would be ready and how much more investment would be required made me anxious. This experience has been a harsh lesson on the challenges of custom application development.

Punita Khatter
Punita Khatter
Co-founder & Managing Director, Senocare

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