CUSTOMER SATISFACTION SURVEY AND ITS IMPORTANCE
Quality in a service or product is not what you put into it. It is what the customer gets out of it.~ Peter Drucker As…
Top 6 Proven Techniques To Improve Sales Efficiency
“Don’t find customers for your products, find products for your customers.” – Seth Godin Well, Godin is right! In today’s ever-competitive market, making a product that…
Top 10 B2B Sales Techniques That Just Work
B2B selling is a sophisticated process that demands a well-crafted and effective sales strategy to attain the desired growth/outcome. Producing the kinds of results your…
Top 10 Sales Optimization Practices To Close More Deals
“Prediction is very difficult, especially if it’s about the future.” – Nils Bohr. According to a Forbes Insights report by Brainshark, organizations rank sales productivity…
How to Track Your Customers With the Help of CRM
Introduction The first step in exceeding your customer’s expectations is to know those expectations – Roy H. Williams. Every business wants to scale up and…
What’s an Operational CRM & Its Benefits
If you have a business or are planning to start one, what is that one forte which you would want to achieve first? Likely, I…
ROI Analysis of a CRM: How your CRM investment pays you back
What is Customer Relationship Management (CRM)? Customer Relationship Management refers to any business process or software solution that allows businesses to manage their relationship with…
11 Service Level Agreement Examples to Track your Service Management Metrics
What is a Service Level Agreement? A service level agreement is a contract signed between two or more parties signifying both the requirements and expected…
How to Boost Team Productivity
As I am comfortably settled into my workplace with the books of Jean Sasson, John Green, David Allen, Preeti Shenoy, and Tim Ferriss staring back…