What’s an Operational CRM & Its Benefits
If you have a business or are planning to start one, what is that one forte which you would want to achieve first? Likely, I…
ROI Analysis of a CRM: How your CRM investment pays you back
What is Customer Relationship Management (CRM)? Customer Relationship Management refers to any business process or software solution that allows businesses to manage their relationship with…
Collaborative CRM 101: Key Features and Benefits
OVERVIEW ABOUT THIS ULTIMATE GUIDE ON COLLABORATIVE CRM INTRODUCTION WHAT IS COLLABORATIVE CRM? KEY COMPONENTS OF COLLABORATIVE CRM KEY FEATURES OF COLLABORATIVE CRM BENEFITS OF…
11 Service Level Agreement Examples to Track your Service Management Metrics
What is a Service Level Agreement? A service level agreement is a contract signed between two or more parties signifying both the requirements and expected…
10 Essential Workflow System Features
Where is the monthly report? Did you check the mail I sent in the morning? Did the client approve the revision? If you have been…
Step-by-Step Guide for Effective Clients Onboarding
“The key is to set realistic customer expectations, and then not to just meet them, but to exceed them, preferably in unexpected and helpful ways”…
Best Agile Practices for Remote Team Management in 2022
2020 went down in history as the year of unfortunate events! And the major problem that struck the world in the name of this deadly…
Best Softwares for Project Managers in 2022
Dec 2019 was the month when the first case of coronavirus came into the limelight. We are sitting in 2022 and the situation is as…
How to Handle Workflow Approvals
“Oh My God! The deadline is approaching and the project has not been finished yet!” “All because approvals took time and were a bottleneck throughout.”…
How Digital Transformation Is Changing Project Management
Talking about changing landscapes? Let’s try and name one industry that has not experienced any form of transformation and is still known for its old…